# GLPI Tool Suite

Manage GLPI IT service management (tickets, computers/assets, users).

## Prerequisites

- `jq` and `curl` installed
- GLPI credentials in `~/src/jarvis-brain/credentials.json` (or `$MOSAIC_CREDENTIALS_FILE`)
- Required fields: `glpi.url`, `glpi.app_token`, `glpi.user_token`

## Authentication

GLPI uses a two-step auth flow:
1. `session-init.sh` exchanges app_token + user_token for a session_token
2. All subsequent calls use the session_token + app_token

The session token is cached at `~/.cache/mosaic/glpi-session` and auto-refreshed when expired.

## Scripts

| Script | Purpose |
|--------|---------|
| `session-init.sh` | Initialize and cache API session |
| `computer-list.sh` | List computers/IT assets |
| `ticket-list.sh` | List tickets (filter by status) |
| `ticket-create.sh` | Create a new ticket |
| `user-list.sh` | List users |

## Common Options

- `-f json` — JSON output (default: table)
- `-l limit` — Result count (default: 50)
- `-h` — Show help

## API Reference

- Base URL: `https://help.uscllc.com/apirest.php`
- Auth headers: `App-Token` + `Session-Token`
- Pattern: RESTful item-based (`/ItemType/{id}`)

## Examples

```bash
# List all tickets
~/.config/mosaic/tools/glpi/ticket-list.sh

# List only open tickets
~/.config/mosaic/tools/glpi/ticket-list.sh -s new

# Create a ticket
~/.config/mosaic/tools/glpi/ticket-create.sh -t "Server down" -c "Web server unresponsive" -p 4

# List computers as JSON
~/.config/mosaic/tools/glpi/computer-list.sh -f json
```