#!/usr/bin/env bash
#
# ticket-list.sh — List GLPI tickets
#
# Usage: ticket-list.sh [-f format] [-l limit] [-s status]
#
# Options:
#   -f format   Output format: table (default), json
#   -l limit    Number of results (default: 50)
#   -s status   Filter: new, processing, pending, solved, closed
#   -h          Show this help
set -euo pipefail

MOSAIC_HOME="${MOSAIC_HOME:-$HOME/.config/mosaic}"
SCRIPT_DIR="$(cd "$(dirname "${BASH_SOURCE[0]}")" && pwd)"
source "$MOSAIC_HOME/tools/_lib/credentials.sh"
load_credentials glpi

FORMAT="table"
LIMIT=50
STATUS=""

while getopts "f:l:s:h" opt; do
  case $opt in
    f) FORMAT="$OPTARG" ;;
    l) LIMIT="$OPTARG" ;;
    s) STATUS="$OPTARG" ;;
    h) head -13 "$0" | grep "^#" | sed 's/^# \?//'; exit 0 ;;
    *) echo "Usage: $0 [-f format] [-l limit] [-s status]" >&2; exit 1 ;;
  esac
done

SESSION_TOKEN=$("$SCRIPT_DIR/session-init.sh" -q)

ENDPOINT="${GLPI_URL}/Ticket?range=0-${LIMIT}&order=DESC&sort=date_mod"

# Map status names to GLPI status IDs
if [[ -n "$STATUS" ]]; then
  case "$STATUS" in
    new) STATUS_ID=1 ;;
    processing|assigned) STATUS_ID=2 ;;
    pending|planned) STATUS_ID=3 ;;
    solved) STATUS_ID=5 ;;
    closed) STATUS_ID=6 ;;
    *) echo "Error: Unknown status '$STATUS'. Use: new, processing, pending, solved, closed" >&2; exit 1 ;;
  esac
  ENDPOINT="${ENDPOINT}&searchText[status]=${STATUS_ID}"
fi

response=$(curl -sk -w "\n%{http_code}" \
  -H "App-Token: $GLPI_APP_TOKEN" \
  -H "Session-Token: $SESSION_TOKEN" \
  "$ENDPOINT")

http_code=$(echo "$response" | tail -n1)
body=$(echo "$response" | sed '$d')

if [[ "$http_code" != "200" ]]; then
  echo "Error: Failed to list tickets (HTTP $http_code)" >&2
  exit 1
fi

if [[ "$FORMAT" == "json" ]]; then
  echo "$body" | jq '.'
  exit 0
fi

echo "ID      PRIORITY  STATUS  TITLE                                   DATE"
echo "------  --------  ------  ----------------------------------------  ----------"
echo "$body" | jq -r '.[] | [
  (.id | tostring),
  (.priority | tostring),
  (.status | tostring),
  .name,
  (.date_mod | split(" ")[0])
] | @tsv' | while IFS=$'\t' read -r id priority status name date; do
  # Map priority numbers
  case "$priority" in
    1) pri="VLow" ;; 2) pri="Low" ;; 3) pri="Med" ;;
    4) pri="High" ;; 5) pri="VHigh" ;; 6) pri="Major" ;; *) pri="$priority" ;;
  esac
  # Map status numbers
  case "$status" in
    1) stat="New" ;; 2) stat="Proc" ;; 3) stat="Pend" ;;
    4) stat="Plan" ;; 5) stat="Solv" ;; 6) stat="Clos" ;; *) stat="$status" ;;
  esac
  printf "%-6s  %-8s  %-6s  %-40s  %s\n" "$id" "$pri" "$stat" "${name:0:40}" "$date"
done