Jason Woltje
a8e580e1a3
Co-authored-by: Jason Woltje <jason@diversecanvas.com> Co-committed-by: Jason Woltje <jason@diversecanvas.com>
78 lines
2.2 KiB
Bash
Executable File
78 lines
2.2 KiB
Bash
Executable File
#!/usr/bin/env bash
|
|
#
|
|
# ticket-create.sh — Create a GLPI ticket
|
|
#
|
|
# Usage: ticket-create.sh -t <title> -c <content> [-p priority] [-y type]
|
|
#
|
|
# Options:
|
|
# -t title Ticket title (required)
|
|
# -c content Ticket description (required)
|
|
# -p priority 1=VeryLow, 2=Low, 3=Medium (default), 4=High, 5=VeryHigh, 6=Major
|
|
# -y type 1=Incident (default), 2=Request
|
|
# -f format Output format: table (default), json
|
|
# -h Show this help
|
|
set -euo pipefail
|
|
|
|
MOSAIC_HOME="${MOSAIC_HOME:-$HOME/.config/mosaic}"
|
|
SCRIPT_DIR="$(cd "$(dirname "${BASH_SOURCE[0]}")" && pwd)"
|
|
source "$MOSAIC_HOME/tools/_lib/credentials.sh"
|
|
load_credentials glpi
|
|
|
|
TITLE=""
|
|
CONTENT=""
|
|
PRIORITY=3
|
|
TYPE=1
|
|
FORMAT="table"
|
|
|
|
while getopts "t:c:p:y:f:h" opt; do
|
|
case $opt in
|
|
t) TITLE="$OPTARG" ;;
|
|
c) CONTENT="$OPTARG" ;;
|
|
p) PRIORITY="$OPTARG" ;;
|
|
y) TYPE="$OPTARG" ;;
|
|
f) FORMAT="$OPTARG" ;;
|
|
h) head -13 "$0" | grep "^#" | sed 's/^# \?//'; exit 0 ;;
|
|
*) echo "Usage: $0 -t <title> -c <content> [-p priority] [-y type]" >&2; exit 1 ;;
|
|
esac
|
|
done
|
|
|
|
if [[ -z "$TITLE" || -z "$CONTENT" ]]; then
|
|
echo "Error: -t title and -c content are required" >&2
|
|
exit 1
|
|
fi
|
|
|
|
SESSION_TOKEN=$("$SCRIPT_DIR/session-init.sh" -q)
|
|
|
|
payload=$(jq -n \
|
|
--arg name "$TITLE" \
|
|
--arg content "$CONTENT" \
|
|
--argjson priority "$PRIORITY" \
|
|
--argjson type "$TYPE" \
|
|
'{input: {name: $name, content: $content, priority: $priority, type: $type}}')
|
|
|
|
response=$(curl -sk -w "\n%{http_code}" -X POST \
|
|
-H "App-Token: $GLPI_APP_TOKEN" \
|
|
-H "Session-Token: $SESSION_TOKEN" \
|
|
-H "Content-Type: application/json" \
|
|
-d "$payload" \
|
|
"${GLPI_URL}/Ticket")
|
|
|
|
http_code=$(echo "$response" | tail -n1)
|
|
body=$(echo "$response" | sed '$d')
|
|
|
|
if [[ "$http_code" != "201" && "$http_code" != "200" ]]; then
|
|
echo "Error: Failed to create ticket (HTTP $http_code)" >&2
|
|
echo "$body" | jq -r '.' 2>/dev/null >&2 || echo "$body" >&2
|
|
exit 1
|
|
fi
|
|
|
|
if [[ "$FORMAT" == "json" ]]; then
|
|
echo "$body" | jq '.'
|
|
else
|
|
ticket_id=$(echo "$body" | jq -r '.id // .message // .')
|
|
echo "Ticket created: #$ticket_id"
|
|
echo " Title: $TITLE"
|
|
echo " Priority: $PRIORITY"
|
|
echo " Type: $([ "$TYPE" = "1" ] && echo "Incident" || echo "Request")"
|
|
fi
|