diff --git a/packages/webui/src/public/workspace.js b/packages/webui/src/public/workspace.js
index 35cef6cfe..309da2af2 100644
--- a/packages/webui/src/public/workspace.js
+++ b/packages/webui/src/public/workspace.js
@@ -286,9 +286,10 @@
     const offTitle = "Restarting the bus is the owner's trailed action, on a Console started with send and the action trail";
     const stopTitle = "Stopping the bus is the owner's trailed action, on a Console started with send and the action trail";
     const bus = restart ? (org.busHealthy ? `<span class="ws-busctl" data-dashboard-bus>${restart}</span>` : '') : `<span data-dashboard-bus><button type="button" class="ws-btn" data-bus-restart-off data-focus-key="bus-restart-off" disabled title="${esc(offTitle)}">${icon('restart')}Restart bus</button> <button type="button" class="ws-btn" data-bus-stop-off data-focus-key="bus-stop-off" disabled title="${esc(stopTitle)}">Stop bus</button></span>`;
-    const reload = `<button type="button" class="ws-btn" data-org-reload data-focus-key="org-reload" disabled aria-describedby="${esc(why)}" title="Reload arrives with the cross-org update">${icon('doc')}Reload organization file</button>`;
+    // SP11 (#1873): the line beside the disabled reload says how a change to the organization file loads.
+    const reload = `<button type="button" class="ws-btn" data-org-reload data-focus-key="org-reload" disabled aria-describedby="${esc(why)}" title="Reloading without a restart is not available yet">${icon('doc')}Reload organization file</button>`;
     const [bcls, bglyph] = state(org);
-    const meta = `<p class="ws-meta"><span>Kind not recorded</span><span>id <code>${esc(id)}</code></span><span>Tracker: ${tracker ? esc(titleCase(tracker)) : 'not set'}</span><span>${dot(bcls, bglyph, org.busHealthy ? `bus running, read ${clock()}` : org.busStopped ? `bus stopped, read ${clock()}` : `bus unavailable, read ${clock()}`, true)}</span><span id="${esc(why)}">Restart is a trailed human action; reload arrives with the cross-org update.</span></p>`;
+    const meta = `<p class="ws-meta"><span>Kind not recorded</span><span>id <code>${esc(id)}</code></span><span>Tracker: ${tracker ? esc(titleCase(tracker)) : 'not set'}</span><span>${dot(bcls, bglyph, org.busHealthy ? `bus running, read ${clock()}` : org.busStopped ? `bus stopped, read ${clock()}` : `bus unavailable, read ${clock()}`, true)}</span><span id="${esc(why)}">The bus reads the organization file when it starts. To load a change to the file, restart the bus.</span></p>`;
 
     const projectName = pid => projectRows?.find(p => p.id === pid)?.name || pid;
     const docChips = !docRead ? '<span class="note">Docs unavailable</span>' : docRead.failed ? '<span class="note">Docs unavailable</span>' : docRead.rows.length ? docRead.rows.slice(0, 6).map(d => `<a class="ws-doc" href="#/docs/${enc(d.project)}/${enc(d.path)}" data-focus-key="${esc(`doc:${d.project}:${d.path}`)}" title="${esc(`${d.project}/${d.path}`)}">${icon('doc')}${esc(docName(d.path))}<small>${esc(projectName(d.project))}</small></a>`).join('') : '<span class="note">No docs yet</span>';
diff --git a/packages/webui/tests/unified-workspace-browser.test.mjs b/packages/webui/tests/unified-workspace-browser.test.mjs
index 9987bc80a..6fd418757 100644
--- a/packages/webui/tests/unified-workspace-browser.test.mjs
+++ b/packages/webui/tests/unified-workspace-browser.test.mjs
@@ -211,7 +211,8 @@ test('each header control is present, reload is disabled, and restart and stop a
       stop: stop ? [stop.textContent, stop.disabled, stop.closest('.bus-restart') === live.closest('.bus-restart')] : null, stopOff: stopOff ? [stopOff.textContent, stopOff.disabled, !!stopOff.title] : null,
       reload: [reload.textContent, reload.disabled, reload.title, document.getElementById(reload.getAttribute('aria-describedby'))?.textContent] };
   })()`));
-  const RELOAD = ['Reload organization file', true, 'Reload arrives with the cross-org update', 'Restart is a trailed human action; reload arrives with the cross-org update.'];
+  // SP11 (#1873): the line beside the disabled reload says in plain words how a change to the file loads.
+  const RELOAD = ['Reload organization file', true, 'Reloading without a restart is not available yet', 'The bus reads the organization file when it starts. To load a change to the file, restart the bus.'];
   // The owner on a Console started with --send gets console-restart.js's restart button.
   // Stop bus sits beside it, in the same control, and is one press like Restart bus.
   assert.deepEqual(await header(owner), { live: ['Restart bus', false], off: null, stop: ['Stop bus', false, true], stopOff: null, reload: RELOAD });