GLPI helpdesk workflow skills written against the portable
tools/glpi/ tooling (session-init.sh, ticket-list.sh, ticket-create.sh),
cross-linked via [[glpi-*]]:
- glpi-solve — close a ticket by setting status Solved (5); GLPI auto-closes
- glpi-followup — add a followup via the top-level /ITILFollowup endpoint
- glpi-sweep — read-only hunt for done-but-open tickets needing Solve
- glpi-list — query tickets by status/recency
- glpi-create — open a new ticket
Core rule encoded: completing work means setting status Solved, not just
posting a resolution followup (a followup documents; only Solved auto-closes).
Note: illustrative examples in the bodies are USC-flavored (M2M / helpdesk
ticket numbers) and can be genericized in review if preferred.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_019GjBgrb9tHgvq414Fqj37c
Skills:
- Rename all repo skills to mosaic-<name> convention (jarvis -> mosaic-jarvis, etc.)
- Update frontmatter name: fields to match directory names
- New mosaic-board skill: standalone Board of Directors multi-persona review
- New mosaic-forge skill: standalone Forge specialist pipeline
- New mosaic-prdy skill: PRD lifecycle (init/update/validate/status)
Wizard (packages/mosaic):
- Add mosaic-board, mosaic-forge, mosaic-prdy, mosaic-standards, mosaic-macp
to RECOMMENDED_SKILLS
- Add new skills to SKILL_CATEGORIES for categorized browsing
Framework scripts (~/.config/mosaic/bin):
- mosaic (launcher): load skills from both skills/ and skills-local/ for Pi
- mosaic-doctor: add --fix flag for auto-wiring skills into all harnesses,
Pi skill dir checks, Pi settings.json validation, mosaic-* presence checks
- mosaic-sync-skills: add Pi as 4th link target, fix find to follow symlinks
in skills-local/, harden is_mosaic_skill_name() with -L fallback
- mosaic-link-runtime-assets: add Pi settings.json skills path patching,
remove duplicate extension copy (launcher --extension is single source)
- mosaic-migrate-local-skills: add Pi to skill_roots, fix find for symlinks
YAML fixes:
- Quote description values containing colons in mosaic-deploy and
mosaic-woodpecker SKILL.md frontmatter (fixes Pi parse errors)
