Jason Woltje
a8e580e1a3
Co-authored-by: Jason Woltje <jason@diversecanvas.com> Co-committed-by: Jason Woltje <jason@diversecanvas.com>
89 lines
2.5 KiB
Bash
Executable File
89 lines
2.5 KiB
Bash
Executable File
#!/usr/bin/env bash
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#
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# ticket-list.sh — List GLPI tickets
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#
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# Usage: ticket-list.sh [-f format] [-l limit] [-s status]
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#
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# Options:
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# -f format Output format: table (default), json
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# -l limit Number of results (default: 50)
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# -s status Filter: new, processing, pending, solved, closed
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# -h Show this help
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set -euo pipefail
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MOSAIC_HOME="${MOSAIC_HOME:-$HOME/.config/mosaic}"
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SCRIPT_DIR="$(cd "$(dirname "${BASH_SOURCE[0]}")" && pwd)"
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source "$MOSAIC_HOME/tools/_lib/credentials.sh"
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load_credentials glpi
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FORMAT="table"
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LIMIT=50
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STATUS=""
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while getopts "f:l:s:h" opt; do
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case $opt in
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f) FORMAT="$OPTARG" ;;
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l) LIMIT="$OPTARG" ;;
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s) STATUS="$OPTARG" ;;
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h) head -13 "$0" | grep "^#" | sed 's/^# \?//'; exit 0 ;;
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*) echo "Usage: $0 [-f format] [-l limit] [-s status]" >&2; exit 1 ;;
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esac
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done
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SESSION_TOKEN=$("$SCRIPT_DIR/session-init.sh" -q)
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ENDPOINT="${GLPI_URL}/Ticket?range=0-${LIMIT}&order=DESC&sort=date_mod"
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# Map status names to GLPI status IDs
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if [[ -n "$STATUS" ]]; then
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case "$STATUS" in
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new) STATUS_ID=1 ;;
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processing|assigned) STATUS_ID=2 ;;
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pending|planned) STATUS_ID=3 ;;
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solved) STATUS_ID=5 ;;
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closed) STATUS_ID=6 ;;
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*) echo "Error: Unknown status '$STATUS'. Use: new, processing, pending, solved, closed" >&2; exit 1 ;;
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esac
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ENDPOINT="${ENDPOINT}&searchText[status]=${STATUS_ID}"
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fi
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response=$(curl -sk -w "\n%{http_code}" \
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-H "App-Token: $GLPI_APP_TOKEN" \
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-H "Session-Token: $SESSION_TOKEN" \
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"$ENDPOINT")
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http_code=$(echo "$response" | tail -n1)
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body=$(echo "$response" | sed '$d')
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if [[ "$http_code" != "200" ]]; then
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echo "Error: Failed to list tickets (HTTP $http_code)" >&2
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exit 1
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fi
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if [[ "$FORMAT" == "json" ]]; then
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echo "$body" | jq '.'
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exit 0
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fi
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echo "ID PRIORITY STATUS TITLE DATE"
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echo "------ -------- ------ ---------------------------------------- ----------"
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echo "$body" | jq -r '.[] | [
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(.id | tostring),
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(.priority | tostring),
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(.status | tostring),
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.name,
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(.date_mod | split(" ")[0])
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] | @tsv' | while IFS=$'\t' read -r id priority status name date; do
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# Map priority numbers
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case "$priority" in
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1) pri="VLow" ;; 2) pri="Low" ;; 3) pri="Med" ;;
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4) pri="High" ;; 5) pri="VHigh" ;; 6) pri="Major" ;; *) pri="$priority" ;;
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esac
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# Map status numbers
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case "$status" in
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1) stat="New" ;; 2) stat="Proc" ;; 3) stat="Pend" ;;
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4) stat="Plan" ;; 5) stat="Solv" ;; 6) stat="Clos" ;; *) stat="$status" ;;
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esac
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printf "%-6s %-8s %-6s %-40s %s\n" "$id" "$pri" "$stat" "${name:0:40}" "$date"
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done
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