Jason Woltje
a8e580e1a3
Co-authored-by: Jason Woltje <jason@diversecanvas.com> Co-committed-by: Jason Woltje <jason@diversecanvas.com>
56 lines
1.5 KiB
Markdown
56 lines
1.5 KiB
Markdown
# GLPI Tool Suite
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Manage GLPI IT service management (tickets, computers/assets, users).
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## Prerequisites
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- `jq` and `curl` installed
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- GLPI credentials in `~/src/jarvis-brain/credentials.json` (or `$MOSAIC_CREDENTIALS_FILE`)
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- Required fields: `glpi.url`, `glpi.app_token`, `glpi.user_token`
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## Authentication
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GLPI uses a two-step auth flow:
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1. `session-init.sh` exchanges app_token + user_token for a session_token
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2. All subsequent calls use the session_token + app_token
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The session token is cached at `~/.cache/mosaic/glpi-session` and auto-refreshed when expired.
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## Scripts
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| Script | Purpose |
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|--------|---------|
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| `session-init.sh` | Initialize and cache API session |
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| `computer-list.sh` | List computers/IT assets |
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| `ticket-list.sh` | List tickets (filter by status) |
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| `ticket-create.sh` | Create a new ticket |
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| `user-list.sh` | List users |
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## Common Options
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- `-f json` — JSON output (default: table)
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- `-l limit` — Result count (default: 50)
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- `-h` — Show help
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## API Reference
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- Base URL: `https://help.uscllc.com/apirest.php`
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- Auth headers: `App-Token` + `Session-Token`
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- Pattern: RESTful item-based (`/ItemType/{id}`)
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## Examples
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```bash
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# List all tickets
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~/.config/mosaic/tools/glpi/ticket-list.sh
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# List only open tickets
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~/.config/mosaic/tools/glpi/ticket-list.sh -s new
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# Create a ticket
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~/.config/mosaic/tools/glpi/ticket-create.sh -t "Server down" -c "Web server unresponsive" -p 4
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# List computers as JSON
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~/.config/mosaic/tools/glpi/computer-list.sh -f json
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```
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