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docs(glpi-skills): genericize operator-specific content per review
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2026-07-20 19:45:50 -05:00
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skills/glpi-sweep/SKILL.md
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# Skill: glpi-sweep — Find Done-But-Open Tickets
> Read-only sweep for tickets that are finished in reality but still sitting open in
> GLPI (never moved to Solved). Surfaces the exact miss Jason caught on 2026-07-20
> (M2M #2607200002 and the Brad ticket had resolution followups posted but were left
> GLPI (never moved to Solved). Surfaces the exact miss an operator caught on 2026-07-20
> (a real incident where an affected ticket had resolution followups posted but was left
> open). For each one that's genuinely done, close it out with **[[glpi-solve]]**.
## When to use